Leading companies no longer differentiate themselves exclusively through the product, but increasingly through service. Mobile Genie is a field service management (FSM) solution. It allows you to take full control over mobile service and back-office operations. The solution is an impressive track record to transform mobile operations, like installations, services, repairs, controls, and maintenance, especially by businesses relying on third-party service providers to contribute to your field operation.
On average, construction professionals spend 35% of the time on non-optimal activities. These are 14+ hours/per employee each week, that are spent on information search, conflict resolution, and dealing with mistakes and rework. Mobile Genie helps to reduce inefficient working steps, and meet the specific needs of each company, while flexibly integrating with existing business processes and systems.
The solution provides executive managers, service supervisors and field workers with a comprehensive overview of all inspection-related business processes. This simplifies data and information flow, improves customer satisfaction and allows to achieve better performance with existing resources.
Applying Mobile Genie in areas such as service request management, field job management, dispatching, work schedule management, inventory management, route planning, reporting, billing, and customer service, gains great productivity and business growth.